FAQs

ORDERING

SweatBlock can be purchased on www.sweatblock.com, at amazon.com or at your local CVS store.

For privacy and security reasons, we do not take orders by phone. For the best and MOST secure shopping experience, please go to amazon.com or sweatblock.com to purchase SweatBlock.

Yes. We take care of our favorite customers and VIPs. Learn how to become a SweatBlock VIP here.

There are four main reasons that your order may not have been processed:
1) Your credit card information may not meet our website security standards
2) Your payment information may be incorrect
3) Shipping / Ordering may not be available in your country or territory
4) Your order was flagged by our internal fraud detection system (This usually happens when payment and shipping information do not match)

Possible remedies:
• Retype payment and billing info, make sure everything is accurate (spelling, billing and shipping info should match)
• Check your email or text messages for fraud alerts from your Credit Card company. You may need to approve the charge and then try placing your order again.
• Try a different payment method (SweatBlock accepts all major credit cards, Shopify Pay, PayPal, Google Pay and Apple Pay.)
• Try ordering on Amazon.com

If none of the above remedies works, please contact us at support@sweatblock.com.

SHIPPING

Orders placed on weekdays before 12 pm ET typically ship same day.

We do not ship on weekends or most US holidays. If an expedited order is placed after 12 pm ET please email Support@SweatBlock.com to verify if it will ship that same day or not.

Expedited orders are not delivered on weekends.

United States (Continental US)
Flat rate free shipping: Typically 2-6 business days
USPS Priority: Typically 2-3 business days
UPS Next Day Air: Next business day (excludes weekend delivery)
UPS 2nd Day Air: 2 business days (excludes weekend delivery)

Canada, Hawaii & Alaska
Flat rate free shipping: Typically 5-10 business days (weekends extend delivery)
International Priority: Typically 2-4 business days (weekends extend delivery)

International
Flat rate free shipping: Typically 2-4 weeks
International Priority: Typically 2-4 business days (weekends extend delivery)

After you've placed your order you can track its progress through your sweatblock.com account. We'll also send you an order confirmation email with a tracking link that allows you to track the status of your order. For your convenience, we'll email you when your order ships. You can also contact us here to check the status of your order. (Please provide order # when inquiring about order status)

Customers are responsible for all taxes and customs charges including charges imposed by customs once the package enters the destination country.

GUARANTEES, REFUNDS & RETURNS

When you purchase at Sweatblock.com can rest easy knowing that you’re protected with an insane guarantee (actually it’s 3 guarantees wrapped into one).

Best Price Guarantee: You get the lowest price on SweatBlock period! Only on SweatBlock.com.

Authenticity Guarantee: Buy from us and we guarantee authenticity. (yes, there are dangerous counterfeits out there.) ONLY SweatBlock.com guarantees 100% REAL and AUTHENTIC SweatBlock antiperspirant.

100-Day Money-Back Guarantee: If you're not completely satisfied with your SweatBlock, you don't pay. Learn more here.

If a customer is returning an order for any reason, other than for an error by SweatBlock, the customer will be refunded the original purchase price minus the initial shipping charges. A simple way to return your order is to mark ‘Return to Sender’ on the package and send the package back to us at no additional charge to you. Please email Support@SweatBlock.com to initiate the returns process.

If you are returning an order due to a mistake by SweatBlock or due to a defective product you will receive a complete refund of all charges. Please email Support@SweatBlock.com to initiate the returns process.

If you're not satisfied with your SweatBlock (100-day money back guarantee) and want to request a refund, please see our guarantee policy.

SUBSCRIPTIONS

Yes. You can get your favorite SweatBlock products delivered on your terms... without having to think about it. For U.S. subscribers, you'll also enjoy free shipping forever. You can adjust, pause or cancel your subscription anytime.

YES! All subscribers enjoy a 5% discount on subscription orders. For U.S. subscriptions, you'll also get free shipping forever.

We’re not like your credit card company. There are no hidden fees

No. There are no time commitments. As long as we keep our promise to help you stay more comfortable and confident, we hope you’ll stick around. We’re not big fans of hostage situations.

Yes, you’ll receive an email a few days before each scheduled shipment which contains a link for you to make any adjustments you’d like. If all else fails, we’d love to help. Call us at 855-796-2566 or send us an email at support@sweatblock.com. We’ll get you taken care of.

PRODUCT QUESTIONS

SweatBlock uses aluminum salts to create a swelling of the sweat glands which reduces the amount of sweat that gets released on the skins surface.

Some of our products are both an antiperspirant and a deodorant. Reducing sweat can often reduce some odor caused by sweat.

People often confuse the terms antiperspirant and deodorant. They are not the same and are actually very different. Antiperspirants stop sweat and deodorants prevent or mask odor.

SweatBlock products come in varying strengths to address the unique sweating situation of each customer. Here's the reader's digest way to understand which products are strongest. These strengths are based on the allowable % of the active ingredient designated by the USFDA.

STRONG - Regular Strength = Mid-range % of active ingredient as per FDA guidelines
STRONGER - Clinical Strengh = High-range % of active ingredient as per FDA guidelines
STRONGEST - Maxiumum Clinical Strength = Maxiumum allowable active ingredient % as per FDA guidelines

Please note: Not all active ingredients are created equal. The FDA has varying limits for different types of aluminum. To make it simple, here's a list of all the active ingredients we use in our products. (Listed in descending order based on active strength)

Aluminum Chloride (Strongest)
Aluminum Chlorohydrate
Aluminum Sesquichlorohydrate
Aluminum zirconium trichlorohydrex gly

All of SweatBlock's products are over-the-counter (OTC) and do not require a prescription from a doctor.

Based on your body chemistry and skin sensitivity, you may experience side effects like itching, burning, rashes or general skin irritation. Prescription antiperspirants are more likely to come with these side effects as the active ingredient (usually aluminum based) is above FDA OTC guidelines and will tend to irritate skin.

Clinical data has proven that there are no connections between cancer and alzheimers disease.

No, there is no evidence that antiperspirant use is linked to cancer. The American Cancer Society has determined that "There were no strong epidemiological studies in the medical literature that link breast cancer risk and antiperspirant use, and very little scientific evidence to support this claim."

https://www.webmd.com/breast-cancer/features/antiperspirant-facts-safety